No.3

FAQs

Answering Your Frequently Asked Questions with Helaina Storey

Exploring couple’s frequently asked questions with Helaina Storey: a distinguished London-based founder and photographer. 


Offering a candid and matter-of-fact exploration of Helaina's approach, experiences, and the unique perspective she brings to her craft, gaining a deeper understanding of the woman behind the lens while addressing your most common questions.

1. Where are you based?


I am based in the beautifully tranquil rural Kent countryside, where we have artfully crafted our dream home from scratch among the sheep and winding country lanes, just a stone’s throw from central London.


2. Do you travel?

Absolutely. Whilst based in London, UK, I'm a destination wedding photographer, ready to capture your special day anywhere in the world. My coverage options include transparent travel costs, ensuring your dream location is within reach. Destinations on my bucket list include New York, South Africa, Lake Como, Provence, Mexico and Corsica and so if you’re getting married in any of these phenomenal places or have somewhere new to add to the list, I’d love to hear from you. 


3. Do you work with a second shooter?

Yes, I collaborate with trusted second shooters to capture various angles and candid moments. Adding a second shooter ensures comprehensive coverage filled with those magical micro stories, and I would recommend investing in one if you are planning a day with a large guest list (120+ guests) or multiple locations. Your gallery will always be edited by myself personally, in my own signature style.


4. Do you shoot analogue 35mm film?


Certainly. For that timeless, authentically nostalgic feel, consider adding analogue 35mm film to your coverage. It's a unique touch that complements my editorial wedding photography style and can be added as an optional extra for hybrid coverage. 

5. Do you offer videography?


Absolutely. It is so important to me that my approach remains unobtrusive and that whomever I work with complements my style and standards. An art within itself,  I therefore work closely with a talented videographer who not only aligns with my aesthetic for a seamless combination of editorial wedding photography and videography, but also accommodates my creative direction. Please ask for details of how we can work together to deliver you the ultimate package.


6. Can you recommend suppliers?


Drawing on a decade of award-winning, international luxury event planning experience, I have strong connections and excellent relationships with the best in the business. Offering an unparalleled insight into the intricacies of how a wedding day unfolds, explore my free downloadable Wedding Planner for a comprehensive checklist, 


7. Do you photograph elopements? 


Absolutely. If you're planning a private union anywhere in the world, I not only capture the moments but also offer my planning expertise, ensuring an unforgettable union captured as a work of art through extraordinary editorial wedding photographs. Please contact me for bespoke pricing.


8. Do you take family formals/group shots?

Yes. Balancing natural candid moments with timeless family portraits is an art. These are often the images you’ll look back at with generations after generations and which will evoke the most emotion long after some of your loved ones may no longer be with us and so if they are important to you and your family, they are important to me. Just like every other element of my work, I approach these with a relaxed, artistic style, ensuring they complement the overall magic of your day while allowing you to remain truly present. 

Meet the Founder

The Editorial Wedding Photographer Everybody’s Talking About

9. Are you LGBTQ+ friendly?

Without a doubt. No matter how you identify or define your relationship, I am always honoured to be a part of your wedding day. I celebrate and embrace all love stories, providing a safe and inclusive space for everyone.


10. When will we receive our images?

My current lead time is approximately 10 weeks from your wedding day and this is subject to change depending on my schedule and the time of year. You will be updated accordingly and I will always endeavour to deliver within this timeframe, but I will never ever rush a gallery. I ensure each frame receives the care it deserves. A curated preview is sent within 48 hours and should you require your images sooner, please get in touch to discuss my priority service.  


11. Do you retouch images? 


Authenticity is key. I shoot as I see, and I believe in telling the story as it was. Beyond my signature edit, any retouching is approached with a light, sympathetic hand. Whilst I am happy to smooth blemishes or remove dirty marks if required, I will not significantly alter the appearance of a person or setting. My goal as a documentary photographer is to capture real-life moments with an editorial edge. A gloriously balanced fusion of gently posed Vogue-worthy portraits and gritty, raw, honest moments and immeasurable love.

12. Do you have insurance?


Yes, I'm fully insured. Your memories are backed up securely on the day, and my public liability insurance adds an extra layer of protection. Venue enquiries are always welcome. 


13. Do you provide copies of the RAW files? 


I appreciate your interest in the raw image files. However, I don't provide them as they don't fully represent the true essence of my art. The creative process extends far beyond the moment the shutter is pressed, involving a meticulous journey of editing and refinement. My commitment is to deliver a polished and finished product that reflects the utmost care and attention to detail. Exceptions may be made for specific circumstances, such as corporate branding projects, but this would need to be agreed upon in advance.


14. Do you offer prints and wedding albums?


Absolutely. Nothing warms my heart more than to see your legacy brought to life in the form of a tangible forever heirloom. Choose from a range of options, from stunning fine art prints on archival paper to a luxurious fine art coffee table book, your wedding day’s beauty forever preserved in an artisanal heirloom. Please enquire for more information or to order. 


15. How do we book you? 


I’d be delighted to check my availability for your wedding date. The booking process is straightforward and everything is conveniently facilitated online. Please don't hesitate to reach out for more information.